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COVID-2019

Dear Clients,

With recent changes to restrictions on businesses, we can continue providing our full range of services, under certain restrictions. As our province enters the next phase of the reopening plan, we have some updates to share with you about our safety measures.

WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

SAFETY MEASURES TO KEEP EVERYONE SAFE

One client per pet during the appointment.
Mask must be worn to enter the hospital.
Clients must stay behind the plexiglass during their visit.
Do not touch your pet during the examination to ensure we maintain social distancing.
Continue the use of debit or credit card as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit: Downtown Animal Hospital Online Store

OPERATING HOURS

We are OPEN with the following hours:

Monday to Friday: 8:00 am – 6:00 pm
Saturday & Sunday: Closed

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

– Your dedicated team at Downtown Animal Hospital

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Last updated: June 14, 2021

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

Monday to Friday: 8:00 am - 6:00 am

Saturday & Sunday: Closed

 

5. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Downtown Animal Hospital