Our Culture

Downtown Animal Hospital values advocacy, teamwork, education, community, and sustainability.

At Downtown Animal Hospital, we value the commitment we have made to animals. Below are some of the many guidelines our team follows:

  • We believe in leadership. We must act as our patient’s advocates to keep pets healthy and save lives.
  • We always listen earnestly to our clients when they tell us about their needs, anxieties, questions and preferences. We work together with them to find the best solution.
  • We believe in the power of relationships. We must work to exceed our client’s expectations on every level.
  • Our duty is to educate our clients. We listen carefully to gain a deeper understanding of their needs and empower them with knowledge and tools to strengthen the bond between them and their pet.
  • Our most precious resource is our team. We work best when we work together, value each other, and support achievements.
  • We value every single team member’s suggestions, thoughts, ideas, and dedication to our hospital and their personal growth.
  • Our team’s bond is as strong as oak. The relationships are built on respect for each other, appreciation, and understanding. We are all working towards a common purpose.
  • We feel a deep responsibility to provide and nurture a safe environment for all – our team, our patients, and our clients.
  • We love our community. Every day, we try to make an impact on the lives of its people and pets.
  • We are stewards of the environment. We have a green office and love to make a positive environmental impact wherever we can.